Find the repeated steps
Start with the work someone does over and over.
LESS OF THE SAME THING, AGAIN
Give the repetitive work a better home.
Copying, renaming, sorting, publishing, rebuilding a report. If a process keeps repeating, it is worth looking at what software could take off your hands.
THINGS PEOPLE BRING US
Does any of this sound familiar?
- ↗Move files through a media workflow
- ↗Turn repeated steps into one process
- ↗Connect an upload to a public website
- ↗Keep recurring information up to date
Get into the real situation. Then make a useful next step.
Understand the exceptions
The awkward cases matter as much as the usual route.
Make the useful part repeatable
Build a workflow around the job and the people who use it.
What do you wish worked better?
You don’t need a spec to start a conversation.